Frequently Asked Questions

Fill out the inquiry form on our [Contact](/contact) page with your preferred session type and date. We'll get back to you within 24 hours to discuss details and availability.

We understand plans change. Please give us at least 48 hours notice for cancellations or rescheduling. Last-minute cancellations may forfeit the deposit.

Check out our [Style Guide](/style-guide) for detailed recommendations. Generally, solid colors work best, and we recommend avoiding busy patterns or logos.

Absolutely! Props and well-behaved pets are welcome. Let us know in advance so we can plan accordingly.

Turnaround time depends on the session type:

- **Portraits:** 1-2 weeks

- **Events:** 2-3 weeks

- **Brand/Commercial:** 1-2 weeks

Rush delivery is available for an additional fee.

You'll receive high-resolution digital files via a private online gallery. Both web-optimized and full-resolution downloads are included.

Yes, a 50% deposit is required to secure your booking. The remaining balance is due on the day of the session.

For larger packages or commercial projects, we can discuss payment arrangements. Please ask during your consultation.

We're based in Denver, CO and primarily serve the Denver metro area. Travel fees may apply for locations outside a 25-mile radius.

Yes! We offer both services individually or as combined packages. This is perfect for brand content, events, or anyone who wants both photo and video coverage.